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What your client can do in a tour

Updated 14 November 20262 min read

Walking on a phone or computer, the floor plan, measuring, switching styles, saving a view and asking for a quote.

Your client needs only the link. The tour opens in any current browser on a phone, a tablet or a computer, and in VR headsets. The first time, a short card explains how to move.

The first-visit card: drag to look around, walk with W A S D or the arrow keys, double-click the floor to jump, tap furniture or the floor to see the options
The card a visitor sees on arrival.

Moving

ComputerPhone or tablet
Look aroundDrag with the mouseDrag with a finger
WalkW A S D or the arrow keysThe on-screen joystick
Jump to a spotDouble-click the floorDouble-tap the floor
Change roomThe space buttons at the top
Change styleThe style bar at the bottom
A tour on a phone with the joystick and icon buttons
On a phone the buttons show as icons.

The buttons

CustomizeSwitch surfaces and items, with prices. See Client choices and prices.
MeasureTap two points to see the distance, in metres and in feet and inches. Select it again to stop.
AskQuestions to the AI assistant, by text or voice. See The AI assistant.
Play tourA guided walk through your stops. See Start point, stops and the guided tour.
Save this viewDownloads the current view as a sharp image, at twice the screen’s resolution, ready for print or a presentation.
Floor planShows or hides the small plan in the corner; tap the plan to go to that spot.
Dollhouse viewThe whole space from above with the ceilings cut away. Drag to turn, scroll or pinch to zoom, tap the floor to walk there. See below.
Full screenHides the browser around the tour.
Request a quoteName, email or phone and a note; the selections are added. See Quote requests.
CommentsComments pinned to the model. See Comments on the model.
Approve designA dated approval of what is shown. See Design approval.
Walk togetherA live session with others. See Walk a tour together.
Enter VRShown only in browsers that support VR headsets. See Open a tour in a VR headset.

Some buttons appear only when they apply: Request a quote when you left it on for the tour, Ask when the assistant is available.

Measuring between two points on the floor: 1.92 m, 6 ft 3 in
Measure: two taps, metres and feet.
The Request a quote form with name, email, phone and notes
Request a quote: the client’s selections are attached.

Dollhouse view

Dollhouse view lifts your client above the space: the ceilings are cut away and the whole storey shows at once, with a marker where they stand. It is the quickest way to understand a layout before walking it.

The living room seen from above in the dollhouse view, ceilings cut away
The dollhouse view of the sample living room.
  • Drag to turn around the space; scroll, or pinch on a phone, to come closer.
  • Tap the floor (or a piece of furniture) to walk to that spot at eye height.
  • Esc or the button again goes back to walking where you were.

Accessibility

The tour can be used with the keyboard alone, the buttons have text labels for screen readers, and the space and style announce themselves when they change.

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